Policies
Shipping policy
Thanks for shopping with JauntBoys! This policy explains how and when your order will reach you. Questions? Email contact@jauntboys.com.
Order processing
Orders are processed within 1–3 business days (Monday–Friday, excluding US holidays). Orders placed on weekends or holidays are processed the next business day. During launches, sales, or the holiday season, processing may take a little longer — we’ll let you know if there’s a delay.
Domestic shipping (United States)
| Method | Estimated delivery* | Cost |
|---|---|---|
| Standard | 3–7 business days | $5.99 · Free on orders $50+ |
| Expedited | 2–3 business days | Calculated at checkout |
International shipping
We ship to select countries. Available destinations and rates are shown at checkout. International delivery usually takes 7–21 business days after processing.
Customs, duties & taxes: international orders may be subject to import duties, taxes, or fees charged by the destination country. These charges are the customer’s responsibility and are not included in our prices or shipping costs.
Order tracking
Once your order ships, you’ll receive a shipping confirmation email with a tracking number. Tracking may take up to 24 hours to update. You can also view your order status in My Account.
Shipping address
Please double-check your address at checkout. We can’t be responsible for orders shipped to an incorrect address provided by the customer. If you notice a mistake, email us right away — if the order hasn’t shipped, we’ll update it. We currently ship to PO boxes via USPS only.
Lost, stolen, or damaged packages
If your tracking shows delivered but you can’t find your package, please check with neighbors and your local carrier, then contact us within 7 days — we’ll help file a claim. If your order arrives damaged, email us within 7 days of delivery with your order number and photos, and we’ll make it right.
Returned packages
If a package is returned to us as undeliverable or unclaimed, we’ll contact you to arrange reshipment (additional shipping fees may apply) or issue a refund minus original shipping costs.